Miscellaneous

Terrible Customer Service At Stein Optical Express: Karma Comes Through

Last March, at Stein Optical Express (a brand of Eye Care Centers of America, Inc.), I had the worst customer service experience of my life. The poor service extended from the staff at the store to the corporate customer service rep who "handled" my complaint.

With the exception of the optometrist, the staff at the store displayed incompetence, lack of problem solving skills, and condescension. The corporate customer service representative took the route of empty platitudes followed by simply ignoring my subsequent communications.

Einstein's Riddle - A Logic Puzzle

The following is a logic puzzle/game that was supposedly created by Albert Einstein. Supposedly, Einstein claimed that only 2% of the population would be able to solve it.

Personally I doubt that this came from Einstein and doubly doubt that he claimed that only 2% of the population would be able to solve it. Regardless, it is a fun mental exercise.

When you solve it, I'd rather you not post the solution as a comment on this page. That would spoil it for everyone else. If you want confirmation that you're correct, please use the Contact Us link to send me your answer.

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